Privacy Policy

Effective Date: 24/6/2024

Introduction

Welcome to Emma Coates Skin Clinic. We are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy outlines how we collect, use, disclose, and protect your information when you visit our clinic and our website www.emmacoatesskinclinic.co.uk

Information We Collect

We may collect and process the following types of information:

Personal Identification Information: Name, address, phone number, email address, date of birth, and other identifying information.
Health Information: Medical history, treatment details, skin condition, and other health-related information necessary for providing our services.
Payment Information: Credit card details, billing address, and other financial information for processing payments.
Website Usage Information: IP address, browser type, operating system, referring URLs, and pages viewed to improve our website’s functionality and user experience.

How We Use Your Information

We use the collected information for the following purposes:

Provision of Services: To provide and manage the treatments and services you request.
Communication: To communicate with you regarding appointments, follow-ups, and other relevant information.
Payment Processing: To process payments for the services rendered.
Improvement of Services: To improve our services, enhance patient care, and personalize your experience.
Legal Obligations: To comply with legal and regulatory requirements.

Sharing Your Information

We do not sell, trade, or otherwise transfer your personal information to outside parties, except in the following circumstances:

Service Providers: We may share your information with trusted third-party service providers who assist us in operating our clinic, conducting our business, or servicing you, as long as they agree to keep this information confidential.
Legal Requirements: We may disclose your information when required by law or to comply with legal processes.
Protection of Rights: We may disclose your information to protect our rights, property, or safety, as well as that of our patients and others.

Data Security

We implement a variety of security measures to maintain the safety of your personal information. Your data is stored in secure environments and is only accessible by a limited number of authorized personnel.

Your Rights

You have the right to:

Access: Request access to your personal information.
Correction: Request correction of any inaccurate or incomplete information.
Deletion: Request deletion of your personal information, subject to legal and contractual restrictions.
Objection: Object to the processing of your personal information under certain circumstances.
Data Portability: Request the transfer of your personal information to another organization, or directly to you, where technically feasible.

Cookies and Tracking Technologies

Our website may use cookies and other tracking technologies to enhance your browsing experience. You can choose to disable cookies through your browser settings, but this may affect your ability to use certain features of our website.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date. We encourage you to review this Privacy Policy periodically.

Contact Us

If you have any questions or concerns about this Privacy Policy, please contact us at:

Emma Coates Skin Clinic

hello@emmacoatesskinclinic.co.uk

01494 928977

By using our services and visiting our website, you consent to the terms of this Privacy Policy.

This policy is meant to serve as a general guide. You should consult with a legal professional to ensure it complies with all applicable laws and regulations specific to your location and practice.